Real Property Management & Realty, Inc.
Real Property Management & Realty, Inc. specializes in the professional management of residential property throughout Orange and Sminole Counties. They are also able to assist their clients in selling their investment properties at discounted fees. For prospective tenants searching for a rental home, they have a variety of inventory in single family homes, duplexes and condos. Properties are available for showing 7 days a week. When you chose a home managed by Real Property Management & Realty, you can rest assured that you will be treated professionally and your requests will be handled in a timely manner. For our investors, we provide superior management services. This includes the marketing of your investment, advanced tenant screening, leasing, maintenance, and accounting. Their licensed and highly trained real estate agents assist with the daily operation of your property investment. Real Property management & Realty does more than just manage your property, they manage it as if they owned it themselves.
Real Property Management & Realty, Inc.
1910 E. Robinson St.
Orlando, FL, 32803
(407) 897-3366
The property management manager can best be described with a few four letter words. I rarely write reviews however in this instance I felt compelled to to save people the grief. I try to give people the benefit of the doubt as everyone has a bad day. Unfortunately this place just needs to learn good old fashion customer service.
While the supporting staff is quite friendly, the property management manager is unprofessinal and often times condescending. After dealing with him for more than a dozen of times (sometimes just to ask questions) i was always made to feel like I was being interrogated or idiotic. To the point I would dread having to interact with him. This was quite perplexing as I never called to complain or approached him with any animosity or aggression. He was just plain not helpful and felt the need to justify his shortcomings rather than apologize and correct the situation. I’d rather not go into the details of each of my encounters but I’d just like people to be warned as it was an extremely unpleasant experience. I thought perhaps I was being anal retentive, but after speaking with my tenant she concurred X10.
Stay away from RPM REALTY in ORLANDO!
Wow, Wow is all I can say. I’ve incurred more problems in the year that I have rented through Real Property Management than I have incurred in a lifetime. No heat, No air, No heat nor air in one bedroom (13 months now), no keys, leaking toilets, ammenities that don’t function propery and just plain lack of concern for their tenants. I could go on for days about this company. Please beware of this company and it’s Homeowners. You will save yourself and your family an abundance of grief if you choose a local company with reliable service and a knowledgable staff.
Real Property Management and Realty does take customer service very seriously and we are always willing to listen to any issues that may arise in the course of our business. If you are having any issues I would like for you to please feel free to contact me directly at ext 206. I look forward to hearing from you so that we may discuss and resolve your concerns. It is also always helpful to know who we are responding to so that we can research the specifics.
You might want to consider evaluating Keith and his attitude. He is rude and condescending on the phone. Coming from an employer, I can’t see how he is not hurting your company.
Keith is no longer with us.